Privacy Policy

Cufflapel Privacy Policy

At Cufflapel, we are committed to protecting your personal information and ensuring that your privacy is respected. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services, whether online or offline.

1. Information We Collect

We collect personal information to provide tailored fashion services and enhance your experience with us. This includes:

1. Personal Details:

   • Name, contact information (email, phone number, address), and payment details.

2. Measurement Data:

   • Body measurements and size preferences to create custom garments.

3. Account Information:

   • Login credentials, purchase history, and preferences if you create an account.

4. Usage Data:

   • Data related to your interactions with our website, such as cookies, IP address, and browsing behavior.

2. How We Use Your Information

Your personal information is used to:

• Process and fulfill your orders.
• Store your measurements for future purchases.
• Customize our services and product recommendations to suit your preferences.
• Communicate with you regarding promotions, offers, or service updates.
• Enhance and improve our website and customer experience.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners and service providers to:

• Process payments securely.
• Deliver orders via courier services.
• Analyze website usage for improved functionality.
• Send marketing communications, if you have opted in.

These partners are bound by strict confidentiality agreements and are only permitted to use your data for agreed-upon purposes.

4. Data Security

We implement robust security measures to protect your personal information, including:

• Secure servers and encryption protocols.
• Regular system updates and vulnerability assessments.
• Restricted access to sensitive information by authorized personnel only.

While we strive to ensure your data is secure, no system can be guaranteed completely safe. We encourage you to safeguard your account credentials and notify us immediately of any unauthorized access.

5. Your Privacy Choices

1. Access and Update:

   • You can access and update your personal information by logging into your account or contacting us directly.

2. Opt-Out:

   • You may opt out of marketing communications at any time by clicking “unsubscribe” in our emails or adjusting your account preferences.

3. Request Deletion:

   • You can request the deletion of your personal data, subject to legal and operational requirements.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Recognize you on future visits.
• Customize content and product recommendations.
• Analyze website traffic for performance improvements.

You can manage your cookie preferences through your browser settings.

7. Privacy for Minors

Our services are not directed at individuals under 18. We do not knowingly collect personal data from minors. If we become aware of such data, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

9. Contact Us

If you have any questions or concerns about your privacy or how we handle your data, please contact us:

• Email: info@cufflapel.com
• Phone: +6016 6379399
• Address: 67-1, Jalan BS 1/1, Taman Bukit Serdang, 43300 Seri Kembangan, Selangor, Malaysia

At Cufflapel, your privacy matters to us, and we are committed to protecting your personal information with the highest standards.